General

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• Tous Les Jours has been added!

Account Guide

• How can I delete my account?
• I can't log in
• How do I log in?

Payment

• What should I do about card payment errors?
• What is KRP*EXIMBAY on the bill?
• Where do I check the order number?
• Is the dollar displayed in US dollars?
• I cannot enter a 16-digit card number
• What cards can I use to pay?

How to use

• I sent my gift via email but they haven't received it yet
• How will the recipient see the message I entered?
• How do I get a refund?
• How do I send my gift?
• How can I do if the gift is expired?
• How to send your gift through instant messaging

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About Gifts

• Is there a way to know whether the gift I sent has been used or not?
• Are there any gifts that can be used in countries other than Korea?
• How do I use it in stores?
• Do I have to use all the gift certificates at once when I buy several?
• Where can I use these mobile gift certificates?
• What is a gift certificate?