Skip to main content
Help Center Help Center home page
日本語 한국어
Go to dpongift Submit a question
Go to dpongift Submit a question
  1. Help Center
  2. General

General

Notice

  • A new brand, 7-Eleven has been added!
  • survey event started!
  • Hash tag is added!
  • Tous Les Jours has been added!

Account Guide

  • How can I delete my account?
  • I can't log in
  • How do I log in?

Payment

  • What should I do about card payment errors?
  • What is DCENTY on the bill?
  • Where do I check the order number?
  • Is the dollar displayed in US dollars?
  • I cannot enter a 16-digit card number
  • What cards can I use to pay?

How to use

  • I sent my gift via email but they haven't received it yet
  • How will the recipient see the message I entered?
  • How do I get a refund?
  • How do I send my gift?
  • How can I do if the gift is expired?
  • How to send your gift through instant messaging
See all 9 articles

About Gifts

  • Is there a way to know whether the gift I sent has been used or not?
  • Are there any gifts that can be used in countries other than Korea?
  • How do I use it in stores?
  • Do I have to use all the gift certificates at once when I buy several?
  • Where can I use these mobile gift certificates?
  • What is a gift certificate?
Terms and Conditions Privacy Policy Usage Information
Facebook Instagram Twitter Blog

Dcenty Inc. Info

Email: support@dpon.gift
CEO: Yongdae Kim
Business Registration Number: 356-87-00428
Building #2, 8th Room 4, Pangyo-ro 289 beon-gil 20,
Bundang-gu, Seongnam-shi, Korea

Dcenty Inc. © 2019-2020 All rights reserved.

Customer Center

Hours of operation: 10:00 ~ 18:00 (every day)

Email: support@dpon.gift

How to use Gift coupons Account Payment

Download the app

Apple store Google play store
Dcenty Inc. Info info toggle
Email: support@dpon.gift
CEO: Yongdae Kim
Business Registration Number: 356-87-00428
Building #2, 8th Room 4, Pangyo-ro 289 beon-gil 20,
Bundang-gu, Seongnam-shi, Korea

Payment options

Mastercard JCB VISA AMEX Unionpay

Dcenty Inc. © 2019-2020 All rights reserved.